In this blog post, we explore the top hotel supply companies in the world and how they differ. At Hotels4Humanity.com, we are aware that when choosing a leading hotel supplier, hoteliers must choose wisely. While the primary mission of a purchasing manager is to move from a routine orders-placing to careful, considerate buying, there are still several buying factors to keep in mind when deciding a hotel supply company. Let's take a look at some of the factors that occur when determining which hotel supply companies work best.
Short Term vs. Long Term buying:
In some cases, hotel supply companies operate as a "warehouse." When a product is needed, a customer will log in to there vendor's website or call there sales rep and place the order, and then have their products delivered. The hotel supplier may also act as a "rescuer" and get orders expedited for a busy hotel manager when the room, pool, or bathroom supplies get accidentally overlooked.
Long term strategies occur when the hotel manager measures the supply consumption by conducting a historical records analysis of the hotel. The report will provide a knowledgeable appraisal of anticipated market conditions. Hoteliers will formalize goals using this information, and as a result, planning becomes detailed and consistent.
Since hoteliers have to solicit bids from suppliers, the bids tend to run for fixed periods; and hoteliers may find it more difficult to change suppliers if the time has yet to expire. To some hotel operators, online hotel supply companies like hotels4humanity work better for there short term strategy, one of the reasons is that Hotels4humanity has transparent discounted pricing. This short term approach gives operators greater ease and flexibility than a supply company that requires long-range commitments to obtain bulk, wholesale pricing.
Number of hotel suppliers
Some operators, by their nature, require fewer suppliers than others. Some hotel suppliers offer a one-stop-shop for purchasing with an added online simplified purchasing system. This system gives hoteliers more opportunities to capture high volume discount pricing. However, dependency on a single supplier is a risky proposition. Supply shortages may be felt more directly in terms of quality and price. Hotels4humanity.com takes on this issue by offering a wide variety of manufactures and comparable products guaranteeing to have a product that matches what is required.
Sources of information
Many hospitality managers depend heavily upon the sales rep's knowledge and willingness to communicate product information and source; because of this, the possibility exists that timely and accurate information will be lacking. At hotels4humanity, you get to deal with ownership guaranteeing you correct product information, ensuring a seamless transaction.
Quality vs. Price.
Some operators purchase hotel supplies with minimal knowledge of product specifications. Quality levels may be challenging to control when written specifications are lacking. Other operators go into great detail of product specifications. For example, you can find specifications for hotel towels here. This increased emphasis on quality helps ensure hotel operations are more likely to receive the products specified. Also, having a system to ensure that your hotel brand standards are consistent will strengthen and enhance customer satisfaction.
Value in the hotelier's purchasing is enhanced when management has more control. Managers should build in a system of checks and balances that address quality, service, and price at each hotel or lodging facility. On the other hand, a complex long-term system gets reduced when the amount of time that management spends controlling the system outweighs the benefits received.
American Hotel has been around since 1865 and prides itself on being a family-owned company that surfaced during the Civil War in America. They have over 70,000 products on their site, including 1,600 national brands, 3,000+ registry brand products, and 4,600 green products. Their products are suitable for more than hoteliers, which encompass the medical, governmental, and educational fields. Despite being an American born company, they are a well established global supplier. They proudly believe in sustainability and have an eco-friendly approach to their products. As mentioned above, a significant portion of their products is made with eco-friendly practices..
American Hotel is also extremely thorough, with distribution centers found all over the US, their shipping and delivery are quick and efficient for customers. They also have unique delivery options at an additional charge for their customers. Flexibility for payment is also available, as they accept orders over the phone, website, and fax or through the mail. And of course, custom signs, imprinting, and printing services are offered. On their site, they have an assortment of guest room amenities, bedding, office supplies and equipment, electronics, housekeeping and janitorial, maintenance, food service, furniture, and print solutions. With their history, experience, and global reach, there is a reason why American Hotel is one of the top supply chains.
As the name implies, HD Supply fits a particular niche in what it offers its customers. Although they do provide bedding and linens for hoteliers, they specialize in facility supplies and equipment. For this reason, their site caters to a broader array of customers, from hoteliers to government agencies and the private sector. Their company began in 1974, and today they offer over 70,000 products, over 500 delivery trucks, and even more field account representatives. The company started in California and has extended since then across the United States. Since then, the company has merged with Home Depot and Economy Maintenance Supply, and Hughes Supply to become what is now known as HD supply.
HD Supply also leads the industry with its green approach by creating green facilities. Most of their offices and distribution centers have "energy-efficient lighting, motion sensors, and programmable thermostats." They also reuse their returned boxes and have sustainable awareness programs. As for their products, despite being equipment focused business, on their site, they provide bed, bath and table linens, cabinets, furniture, hardware, janitorial supplies and equipment, and pool supplies. With their history, specialty in equipment, and facility supplies, HD climbs to the top of the hotel supply list..
Guest Supply is another well-known international supply company. With headquarters in the US, Canada, Europe, Middle East, Asia, and China, their global reach rivals even that of American Hotel. Guest supply is a young company compared to the ones discussed previously. They specialize in the international hospitality business and have 25,000 customers in over 100 countries. Despite their array of products, they also offer "product design and development, manufacturing, distribution, and service and support…" Guest Supply is a Sysco company and, therefore, also caters to the healthcare and restaurant sectors. Because of their global presence, they carry brands from all corners of the world available at the touch of a button. Guest Supply is as equally focused on green initiatives as American Hotel and HD Supply, selecting manufacturing processes and businesses that support the green movement. Guest Supply is a current partner with Clean the World, and together, they aim to reduce waste and assist those in need. A big part of their effort is overseeing the misuse of their products and utilizing disregarded products to be routed to countries that are in need of them.
Since Guest Supply specializes in providing for the hospitality sphere, they offer convenience and quick service to hoteliers. Because of their sheer size, they have a large sales team to assist in manufacturing, distribution, and product development questions. They are highly flexible and customize orders for buyers. On their site, they offer everything from bedding to small and major appliances and even to lighting and fitness equipment.
And of course we have, Hotels4Humanity:
A little about us, Hotels for Humanity, is an American company that mainly caters to the hospitality industry but also serves "church groups, charities, schools, military installations, hospitals, nursing homes, government offices, correctional facilities, spas and gyms, and even directly to individuals…" What sets us apart from the competition is the focus on charitable causes to help non-profit organizations. See this quick video to get the gist of what we do. We also encourage non-profits to reach out to us to become registered. These organizations can then utilize marketing tools and funnel traffic to Hotels for Humanity and direct buyers to donate to them through our site. We give charities the chance to connect with powerful businesses and create secure connections. Our charity collaboration page contains the Collaboration Challenge Workbook that provides non-profits with templates and worksheets to build a strong business strategy to create those partnerships.
Our site contains multiple quality brands of furniture, bedding and accessories, bathroom and pool products, guest room amenities, housekeeping/janitorial supplies, restaurant and spa linens, pest control, and green products. We offer quick and reliable shipping to the continental US, and our customer service is readily available through email at email@example.com, our messaging portal on our site and via telephone at 605–858–0545 Monday through Friday MST
As a hotelier, innkeepers, and owners of VRBO, we know you have many options. There are excellent hotel supply companies out there that care for more than just profit and are doing better for the world. Each company listed above fits different needs for different businesses and hoteliers, and we pride ourselves on being able to serve you in the best capacity while also giving back to communities and worthy causes.
Thank you for reading this blog post, and be sure to catch other posts on our Hospitality Bedding Blog.